Terms & Conditions

TERMS OF SALE

By placing an order with on DIYKL's website, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Variance in dispatch times may vary according to availability, and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which DIYKL will not be responsible for. Please check that all details that you provide to us are true and accurate when placing an order on DIYKL, that you are an authorised user of the credit or debit card (used in placing your order) and that there are sufficient funds to cover the cost of the products you purchase from DIYKL. 

DISCOUNT CODES

We reserve the right to amend or withdraw discount codes at any time and for any reason without prior notice to you.

COLOUR ACCURACY

We have made every effort to make the on-screen colours and respective descriptions of our products as accurate as possible. Unfortunately, we cannot guarantee an exact colour match of the on screen colour to the colours of the actual products. Colours on screen may vary depending on your screen settings and resolution.

DIY KL CONTENT

All of the content and software made available to you on or through DIYKL's website remains the property of DIY KL Atelier. Please do not publish, manipulate, distribute or otherwise reproduce, in any format, any of the content of copies of content on DIYKL's website and its social media handles, nor may you use the content in connection with any business or commercial enterprise. 

PRIVACY POLICY (last updated 26 May 2015)

We are committed in protecting your privacy online in compliance with the Personal Data Protection Act 2010. Please read further below to know what information we collect from you and how we use that information. 

  1. Collection of your Personal Information

Personal information is information that is collected when you engage in certain activities on our website, such as creating an account, ordering a product, submitting content and/or posting content on social media platforms, filling out a survey, posting a review, sending us feedback, requesting information about our services, or we may ask you to provide certain information about yourself.  In purchasing DIYKL products and services, we collect billing and credit card/debit card information or related information. This information is used to complete your purchase transaction. If the information we ask of you is identified as mandatory, if you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. 

  1. Use of your Personal Information

DIYKL’s collection of your personal information is solely used to operate its website and deliver the products and services that you have requested. We will not share, sell, rent, or trade your personal information with other parties. Generally, third party providers (such as payment gateways and online e-commerce hosting platforms) used by us will only use your information as necessary to allow them to furnish the services they are providing to DIYKL.  

  1. Personal Information Security

DIYKL takes security seriously and has taken numerous precautions to protect the security of your personal information from unauthorized access and use. Should you sign up for an account on the DIYKL website, in which you can access your Personal Information, we recommend that you do not share your password with anyone. DIYKL may also disclose your Personal Information if we are required by law to do so. 

  1. Cookies

We use cookies. Not your chocolate cookie types (unfortunately), but a cookie is a small text file stored on a DIYKL website user’s computer for record-keeping purposes that contains information about the user. Cookies are used to make your experience on our website that much better. It’s a convenient feature to save you time. However do know that you can choose to accept or decline cookies. While most web browsers automatically accept cookies, you can modify your browser setting to decline cookies if you prefer. Declining cookies will slim your waistline, but it also means that you would not be able to fully experience the interactive features of DIYKL’s website during your visits.

  1. Changes to this Privacy Policy

We reserve the right to change, modify, add or remove portions from this policy at any time which will be at our discretion. Any changes will take immediate effect once it has been posted on DIYKL’s website. Any material changes to this policy will be notified to you.

  1. Contact Information

For further questions and enquiries about our private policy, please email us here and title your email as “Privacy Policy”. 

COMPLAINTS

We are sorry to know you are unhappy about something. Please let us know if you have any complaints via email here with your email titled as "Complaints" and we will try to resolve disputes when they first arise.

VARIATION

DIYKL shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of its website.